Quorum Federal Credit Union was established in 1934 as an employee benefit for everyone in the Kraft Foods family. We now serve over 46,000 members—from more than 50 companies—placing us amongst the largest credit unions in the nation. We offer the same services as a typical bank, with low or no fee accounts and programs. Our employees receive ongoing technical and career development training, support for continued education, opportunity for growth and competitive benefit and bonus programs.  Our core values are: Integrity and Trust, Accountability, Flexibility, Teamwork and Innovation.  We are looking for people who will uphold our values and live them out on a daily basis.  Recognizing that our employees have a life outside of the office, we understand the importance of balance and our culture supports a happy medium between work and life.  It is this recognition and understanding that helped us to be recognized as one of the Best Companies to Work For in New York State for 2010. 

We are currently seeking a Training & Organizational Development Manager to join our team in our Purchase, New York headquarters.  Responsibilities of this position include:

• Developing and delivering training to all employees through a variety of media. Topics may include but are not limited to all facets of new hire training, products, systems, procedures, policies, industry regulations, compliance, management development and soft skills.
• Providing expertise in the areas of learning needs assessment, learning/competency alignment, design, delivery and evaluation to achieve desired business outcomes.
• Compiling data and analyzing past and current year training requirements to help with budget preparation and training priorities.
• Assessing and monitoring the effectiveness of all learning and development initiatives against predefined metrics.
• Managing learning projects on time and within budget.
• Partnering with strategic leaders in business units and or functions to determine job specific training needs.
• Acting as Lead Consultant to external clients on projects related to training and organizational development.
• Assisting in providing templates, standards, models and custom materials to ensure business unit and or functional training needs are met and are aligned to overall strategic direction of company.
• Working with HR in the development of core competencies for use by the whole organization
• Conducting training needs assessments across all departments to help plan training strategy and create training programs to fit the needs of the Credit Union.
• Researching other external avenues and training programs and/or self-study materials to support Credit Union needs. 
• Managing Organizational Development (OD) strategies and processes; leading the design, development and implementation of programs, policies and strategies tailored to meet OD needs and Credit Union’s goals.
• Documenting departmental workflow processes and procedures. 
• Participating project plan committees for training initiatives with introduction of new products and services as needed.
• Overseeing development and updating of training manuals and handouts with regular review of session content.
• Assisting with coaching, mentoring, supervising, motivating and cross training within the department.

·         Performing additional duties as required.

Essential Skills, Knowledge and Requirements

·         Bachelor’s degree in human resources, training and development, organizational development, or a related field required. Candidate should have 5 to 7 years experience in a similar role.

·         Willingness to travel up to 30%; some overnight travel required 

·         Candidates should have exceptional platform, facilitation, and course design skills

·         Excellent interpersonal, written and oral communication skills

·         Expert consulting skills with the ability to effectively communicate with all levels internally and externally

·         Highly creative, innovative and self-motivated to take initiative to find solutions